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  1. How do I contact Nike for service in the United States? If you have questions about Nike+ product or nikeplus.com, please visit Nikeplus.com Support . For questions about a NikeStore.com or NIKEiD order, please contact NikeStore.com Get Help . If you are...
  2. How do I determine my shoe size? The best way to measure your foot and determine your shoe size is to visit a Nike retail store and ask a sales associate to measure your foot. You may also measure your foot's heel-toe...
  3. What are the benefits of becoming a NikeStore.com member? Our members enjoy great benefits and personalized services, including: FREE SHIPPING on orders of $100 or more* (excludes NIKEiD) FREE RETURNS AND EXCHANGES on all orders, including NIKEiD ...
  4. How do I request a sponsorship or donation from Nike? There is an online application process for Nike Corporate Giving. To learn more go to NikeInc.com Giving Guidelines , review the requirements and fill out the application form. Nike no longer accepts...
  5. What is Nike's mission statement? Our Mission: To bring inspiration and innovation to every athlete * in the world . * "If you have a body, you are an athlete." The asterisk is a quote from Bill Bowerman . Who is he? Legendary track...
  6. How do I contact Nike for service in the UK, Ireland, or Scotland? Please contact our Nike UK Headquarters (consumer.affairs.gbr@nike.com or 0800 056 1640) for assistance with product complaints in the UK, Ireland, or Scotland. For questions about Nike+ product or...
  7. How do I return a product purchased at a Nike retail store? Items purchased at Nike retail stores (NikeTown, NikeWomen, NikeRunning, Nike Factory Store) must be returned to a Nike retail store.  See below for more information: With an original Nike...
  8. How do I clean my Nike shoes? Do not machine wash or dry Nike shoes. For the best results, clean your shoes immediately after they are exposed to dirt using these cleaning guidelines: Nylon and Canvas : Using a soft cloth, gently...
  9. How do I contact Nike for service in Canada? The Nike Canada FAQ page has plenty of information about Nike in Canada, including retail store locations. Nike Canada Consumer Services team is available 8:30am - 4:30pm Eastern Time, Monday through...
  10. How can I obtain information about selling Nike products? If you are interested in becoming an Authorized Nike Retailer, please download the questionnaire  and follow the instructions. We will review completed questionnaires in the order...