NikePlus Membership connects you to exclusive product, events, athlete stories, and running and training programs to help you reach your potential. Get started by downloading the Nike app - your hub for everything Nike.
You get access to members-only gear, expert guidance and unique experiences with NikePlus Unlocks. Check out the NikePlus Membership homepage to view all the benefits you get as a member.
Membership is completely free. You can register online or on any of the Nike apps - Nike app, SNKRS, Nike Run Club, and/or Nike Training Club.
What is the difference between Exclusive Shop and shopping as a member on Nike.com?
Exclusive Shop is a unique collection of Nike product that is only available for NikePlus Members, while shopping as a member on Nike.com you are able to access all product that non-members would be able to purchase as well.
What happens if the shoes I want sells out?
Because there are limited quantities of product available within Exclusive Shop, there is a potential that certain styles will sell out. However, Exclusive Shop will be refreshed monthly with new product to purchase.
Does the Exclusive Shop include special pricing?
No, Exclusive Shop does not provide special pricing.
NIKE EXPERTS ON DEMAND
What sort of things can a Nike Expert help me with?
Our team of Nike Experts can help you with fit, style, and product recommendations, and provide guidance based on your specific needs.
When can I contact a Nike Expert?
You are able to send a message to a Nike Expert whenever you’d like, but you will only receive a response between the hours of 6am-6pm PST, 7 days a week.
Can a Nike Expert buy and ship gear for me?
Experts cannot buy and/or ship product for you. If you need help placing an order, give us a call at 1-800-806-6453 and we’ll help you out.
RESERVED FOR YOU
If I receive a Reserved For You offer, am I guaranteed the ability to purchase what I want?
Reserved For You offers are intended to provide you with the opportunity to buy or book something you will love. Each invitation is only open for a limited time. If you're having a difficult time buying your invitation, contact us
, we're happy to help.
How long do I have to buy or book my Reserved For You offer?
The expiration date and time is included in the Reserved For You offer.
How does Nike decide who qualifies for each reserved for you invitation?
We select Reserved For You invitations based on who we think will be interested in a particular product based on previous purchases and activity within the Nike app.
ALWAYS ON BENEFITS
How do I get free shipping and 30-day product trials?
As a NikePlus Member, you get free shipping on all Nike orders and you have 30 days to try on and test the product you purchased. If it's not perfect for you, simply return
your order back to us.
How do I know if a Nike Store near me has Member Shopping Hours, Priority Checkout, and/or Courier Service?
Look for a NikePlus Unlock card in your Nike app to find out if you have these services in your area.
What are Audio Guided Runs?
Audio Guided Runs in the Nike Run Club
app allows you to run with Nike's coaches and athletes in a series of audio guided workouts.
What are Personalized Training Plans?
The Nike Training Club
app has adaptive training plans for all fitness levels and more than 150 workouts to do on the move.
How can I get invited to Nike Special Events?
Get invitations to exclusive Nike events in your area through the Nike app. Don't forget to turn on your push notifiations to get reminders.
What is Insider Content?
You get access to member-only insider content from the greatest athletes all in the Nike app.